In early 2022 our Board and Senior Team approved a roadmap to develop a vision to take North Star through to 2026.
Involving people is a given for North Star and this time we wanted to do things differently.
We developed a process that would involve tenants, board and staff working together in ways that we had never done before.
All in the same room, at the same time, working as peers, on the issues that matter most to them.
In May 2022, we kickstarted the development of the vision to 2026 with an “Open Space” event. There was no agenda for the day. Everyone was asked to come along and be willing to share and discuss their ideas on what is the best North Star can be by 2026.
Harrison Owen, the originator of open space technology, says: "An Open Space event is a little like swimming, you can read all the books’ you like but it is only in the experience of doing that it all makes sense.” Never has a truer word been spoken.
The day was run by the people who were there. Everyone was invited to share ideas and issues, and host their own workshop for other interested folk to explore the issue. The host would then summarise the discussion, and where appropriate, record any recommendations.
There was a “heart in mouth” moment when one facilitator said: "Ok, those with ideas come forward and get your papers and pens". There was a pause, before tenants, Board members, and staff scrambled for papers.
The rest of the day passed in a blur. At the end, we had a wall covered in ideas and recommendations. Everything was collated and shared with everyone.
Whilst some tenants have been involved from the get-go, we haven’t finished. We are now planning a specific event for tenants. This will enable more tenants to be involved, and influence what we do and how we do it.
And then, we hope, the magic will continue…
Working together to create our future.