It was another eventful week in the product/tech world. Let's dive in:
The Reddit drama continued this week and the whole situation gets juicier every day 😅. Here's the update:
If you weren't already aware, Reddit has a major problem on their hands. The TLDR: Reddit switched it's API from free to paid ➡️ people are PISSED
Reddit further added to the bad feelings this week by sending a note to moderators, essentially threatening to just replace them. Moderators are the lifeblood of Reddit (and also a huge cost savings as they work for free). Seems like a bold move 🤷♂️
A hacker group threatened to leak data stolen from Reddit and asked for a ransom, if Reddit doesn't reverse its API pricing policy
One of the victims of the pricing change was Apollo, a popular indie app used by moderators that depended on free Reddit API calls and things got pretty ugly between the creator of Apollo and Reddit (although it seems like it was mostly Reddit's fault)
The blackouts on big subreddits continued and many vowed to continue them indefinitely
Oh...and for some reason John Oliver is involved 😭
If you're a PM, there are a ton of lessons to be learned from this Reddit saga about managing customer relationships, the difficulties of changing prices in the future, and how to properly execute a product announcement.It makes sense why Reddit needs to charge for its API, but they let things get out of control by making it free for so long and then overcompensated with ridiculous pricing.
Not to be overlooked, OpenAI reportedly plans to launch a marketplace for AI software and plugins. This would be a gamechanger for AI innovation and allows more people than just OpenAI to benefit from their AI innovations 💰
WhatsApp announced a new feature that quite frankly, is a no brainer. Users can now silence calls from all unknown numbers. Scammers are in shambles...
AWS is making sure it keeps up in the AI race by launching a $100M program to help its key partners architect AI solutions on its platform 🏗️
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